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Outputs are not Outcomes and Invention is not Innovation

by Stephane Malhomme | May 27, 2020 | Innovation, Output Vs Outcome, Prototyping, User Experience (UX)

When Xerox’s PARC Labs engineers unveiled the first PC UI, mouse, keyboard and screen interface in the world, only Steve Jobs was leaping about with excitement. – “Why aren’t you doing anything with...

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Our system can mostly do what we need, but customising to our needs to too expensive.

We have Sharepoint but it's too complicated and users aren't bought in.

Departments are using various spreadsheets to manage all sorts of things.

We have multiple forms in different location collecting information but nowhere to consolidate the information.

We have great business processes but people don't follow them.

Running reports takes hours because the data isn't centrally located.

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Making changes to our system always requires the consultant, and it's too costly.

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Outputs are not Outcomes and Invention is not Innovation

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